Purchase Policy


Purchase Terms & Conditions:

These Purchase Terms and Conditions are in addition to and subject to the Terms of Use for the Jefferson County Fair Park Website (the “Website”) and the services provided through the Website (the “Website Services”), are incorporated herein by reference.
Must be 18 years old or older to make a purchase through this site. By initiating or completing a purchase through this site you are representing that you are 18 years old or older and the information you are entering on this site is that of someone who is 18 years old or older. The Buyer may also be subject to additional terms and conditions required. Each Buyer should request, locate and familiarize themselves with the policies of the Jefferson County Fair/Fair Park prior to attending any events or performances.

Refunds, Disputes & Cancellations

By proceeding with a purchase from Jefferson County Fair Park, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this disclosure regarding refunds.

Please note that all sales are final, and we do not offer refunds unless otherwise stated explicitly by Jefferson County Fair Park or as required by law. This policy applies to all ticket purchases made through our website or any authorized ticketing platforms. Jefferson County Fair Park recommends acquiring tickets only through our authorized platforms and does not guarantee authenticity for tickets purchased, exchanged or otherwise obtained through unauthorized platforms.

We understand that unforeseen circumstances may arise that prevent you from attending an event. However, due to the nature of event planning and logistics, we are unable to accommodate refund requests, including but not limited to:
  • Change in personal plans
  • Travel disruptions
  • Inclement weather
  • Artist or performer lineup changes
  • Venue changes

Disputes or Chargebacks

Disputing charges processed by or on behalf of Jefferson County Fair Park including by its partner, Saffire or SaffireTix, may result in being blacklisted (banned) from future purchases and should not be used a method for obtaining a “refund”.


Cancellations

In the event of a cancellation or rescheduling of the event by Jefferson County Fair Park, ticket holders will be notified promptly, and alternative arrangements or refunds may be offered at our discretion.

Contacting Us

If you have any questions or concerns regarding this policy or need assistance with your ticket purchase, please don't hesitate to contact our customer support team at info@jeffersoncountyfairpark.com.

Effective Date and Changes

Jefferson County Fair Park reserves the right to modify the terms of this policy at any time and in our sole discretion, by posting a change notice to this page.

This policy was last modified on ENTER DATE

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